PHENOMENAL WOMEN: CARTIER OLIVIA

"Breaking barriers by showing that where you start in life doesn’t limit how far you can go."

I’ve always been drawn to the idea of contributing to spaces where people live, work, and thrive. Real estate felt like a field where I could combine technical knowledge with social impact. Surveying stood out to me because it goes beyond buildings; it’s about people, communities, and creating places that genuinely improve lives.

I grew up in London, and like many young people, I didn’t know what a surveyor was until later on when I really started to explore the career paths in the built environment. I studied at the University of Portsmouth, then joined the NHS Property Services graduate scheme where I gained experience across property management. That laid the foundation for my career. I later became a Chartered Surveyor and now work at Oxford City Council, where I use my expertise to serve the public sector. Alongside my career, I’ve also committed myself to outreach and mentoring because I know firsthand how powerful representation and guidance can be.

Becoming a Chartered Surveyor at 26 was a huge milestone for me — not just personally, but also as a single mother and woman from an ethnic minority background navigating an industry where people like me are underrepresented. Achieving MRICS gave me the platform to show others that it is possible, and that your circumstances don’t have to limit your aspirations.

What initiative or change are you most proud of implementing?

I’m particularly proud of the mentorship programme I’ve been developing with my former college and university. It’s designed to prepare students not only for careers in surveying but also for life beyond education, with skills in personal branding, confidence-building, and real-world readiness. With C5 Rising, I’m trying to bridge the gap between later-stage education and joining the corporate world. Seeing young people gain clarity about their future and believe in themselves has been one of the most rewarding parts of my journey.

One of the biggest challenges I’ve faced has been balancing career progression with single motherhood. There were times when the weight of responsibility felt overwhelming. I overcame it by building strong routines, seeking support where I could, and most importantly, staying rooted in my “why.” Knowing that my son is watching me keeps me motivated to push forward, even when the odds feel stacked against me. I’ve had points in my journey where I have masked the struggle of balancing being a young parent, and I’ve not wanted to share my journey or open up to people, but now I’ve done a 360 in mindset, and I know that sharing my story has the potential to help others. 

What would you tell your teenage self?

I would tell my teenage self to keep going. Nobody ever said it was easy, but keep pushing through, and she is capable of so much more than she realizes. I’d remind her not to be intimidated by spaces that don’t feel designed for her because she belongs there just as much as anyone else. Every step, even the tough ones, has shaped the woman and professional I am today.

My biggest inspiration is my son. He reminds me every day why it’s important to lead by example. In general, I’m motivated by the fact that my story and journey are enough to inspire and show others that there is a place for them too in the industry. I want to succeed in my field because the next generation of surveyors and property professionals, especially those from underrepresented backgrounds, deserve to see faces that look like theirs at the table.

I believe in creating spaces where people feel seen and valued. That means not only opening doors for others but also walking beside them as they step through. Whether through mentoring, outreach talks, or industry panels, I focus on making the profession feel accessible and relatable. Real inclusion starts with listening and responding to what people actually need.

How have you worked to support other black women or other underrepresented groups across the industry?

I’ve made it a priority to actively represent RICS at outreach events from universities to schools so that students can see a young Black woman succeeding in surveying. I also mentor aspiring surveyors, sharing not just technical advice but also guidance on resilience, confidence, and navigating challenges unique to underrepresented groups. My approach is to be the person I wish I’d had when I was starting out.

What does good leadership look like to you?

Good leadership is about service, not status. It’s the ability to inspire, support, and uplift others while creating opportunities for them to shine. For me, the best leaders are those who lead with empathy, integrity, and courage, making decisions that aren’t just good for business but good for people.

What message would you share with the next generation of black women leaders reading your story?

You are more powerful than you know. Don’t wait for permission to take up space — you already belong here. Every challenge you face is shaping you into a leader with a unique voice and perspective. Walk boldly, build with intention, and remember: your presence is already breaking barriers for the women coming after you.

The Phenomenal Women campaign is sponsored by Knight Frank